Tabnam
An innovative AI tool, is transforming the landscape of feedback surveys by replacing traditional methods with an AI bot that collects feedback through text messages and WhatsApp.
Key Features
AI-Powered Feedback Collection:
Replaces traditional surveys with an AI bot that collects feedback through text messages and WhatsApp. Achieves significantly higher submission rates compared to conventional survey methods.
Aggregated Feedback Insights:
Aggregates feedback from multiple sources, providing actionable insights in real-time. Enables a comprehensive understanding of customer sentiments and concerns.
Customer Success:
Achieves up to 30 times higher response rates on feedback surveys. Ensures that no customer pain points are missed, enhancing overall customer success.
Market Research Efficiency:
Tabnam enables surveying thousands of customers in a fraction of the time compared to traditional methods. Provides deep insights within minutes, expediting market research processes.
Product Management Support:
Aggregates issues from platforms like GitHub and Zendesk, offering quick insights to prioritize roadmaps confidently. Enhances product management by providing valuable data for decision-making.
Ideal Uses:
For Food and Beverage:
Enhance the ordering experience by gathering feedback on delivery times, food quality, and overall satisfaction. Tailor services based on customer preferences.
For Real Estate:
Collect feedback on property listings, user interface, and customer interactions. Improve the online property-search experience.
For Government Services:
Gather citizen feedback on government services, website usability, and overall user experience. Enhance public services based on community input.
Conclusion:
Tabnam’s versatile applications make it an invaluable tool across various platforms and industries, enabling businesses to optimize their operations, improve customer satisfaction, and stay attuned to user needs and preferences
